Our Cleaning Process
Standard/Regular Cleaning Checklist:
The standard house cleaning checklist was designed for individuals and families that have cleaned themselves within the last 30 days or used a professional cleaning service. This package is great for homes that want to maintain a clean home.
Kitchen
- Clean outside of dishwasher
- Clean outside/inside of microwave
- Clean outside/inside of oven
- Clean outside/inside refrigerator
- Clean and disinfect countertops
- Clean and polish sinks and faucets
- Clean Inside/outside of cabinets/drawers
- General dusting
- Sweep/vacuum floor
- Damp mop hard floor
Bathrooms
- Clean and disinfect tubs and showers
- Remove hard water stains from shower doors
- Remove heavy stains from tubs and showers
- Clean shower doors and tracks
- Clean and disinfect towel bars
- Clean light fixtures
- Clean mirrors
- Clean and disinfect countertops, sinks and faucets
- Clean and disinfect toilets
- General dusting
- Sweep/vacuum floor
- Damp mop hard floors
Bedrooms & Living/Common Areas
- Dust window sills and blinds
- Clean sliding glass door
- Clean outside cabinets
- Clean mirrors
- Remove trash
- Vacuum floors and stairs
- Damp mop hard floors and stairs
Add-ons
Interior Window Cleaning (up to 10ft)
Clean baseboards
Clean doors and door frames
Don’t see what you need? If there’s a specific task you’d like help with that isn’t listed, just ask!
ADDITIONAL FEES MAY BE APPLIED FOR THE FOLLOWING:
- The technician(s) are not able to begin or perform services & must standby as a result of items having to be picked up before the cleaning service can begin, or they are not able to enter the home due to reasons outside of their control, etc.
- The cleaning service is canceled and/or rescheduled without a minimum of 48 hours of notice before the time of the scheduled cleaning service.
- Debris, clothing, toys, makeup, &/or other items are covering any areas to be cleaned.
- If additional labor, time, and/or chemicals are required to remove excessive dirt, grime, stains, pet dander, paint, residue, adhesive, etc. from any surface(s) or if there has been a possible known case of covid-19 coronavirus.
- Power, heat, air conditioner, and/or running water are not available at the time of scheduled service.
- Includes one bed only, additional fees may apply for 2 or more beds.
- Paint removal from surfaces, tough lime/calcium scale deposits that require special chemicals or labor to remove them, an excessive amount of soap scum buildup, hard water stains, and/or built up burned on foods and/or stains in the oven, on the stove top and/or drip pans, or vent hood.
(NOTE: It’s more economical to replace the stove top drip pans, if they require more than a simple spray & wipe.)
IMPORTANT NOTES
*The customer is responsible for moving any heavy appliances. Our technicians may move some appliances depending on the floor surface underneath and in front of the appliance. Also, the appliances must be on wheels.
When heavy appliances are located on certain floor types such as soft linoleum, hardwood, etc. Starlight cleaning considers it a liability for our technicians to move, or attempt to move, them because it has been known to result in damage to the floor and/or appliance, especially top heavy appliances.
- The technician does not pull everything out of the refrigerator. The technician will clean spills, splashes, and food particles.
*Starlight Cleaning does not guarantee removal of all stains, spots, residue, etc.
*”Additional fees” must be approved by the customer before that particular service can be provided as part of the cleaning service.
*If there are five or more live bugs or insects, including wasps, bees, roaches, or spiders, in the living area during the scheduled cleaning, we reserve the right to refuse service. The cleaning may be postponed until the pest issue is resolved, and a trip charge could be applied.
*If power, lights, heat, air conditioning, and/or running water are not available at the time of the scheduled cleaning service, we reserve the right to refuse service. The cleaning may be postponed until these utilities are restored, and a trip charge could be applied.
Check out our FAQ page or call us at (615) 266-4171 for any questions.